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Open your bonus77 privacy choices

bonus77 keeps account data, wallet checks, device signals and cookie use explained in this Privacy Policy so you know what is collected before you open your account.

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CONTACT ROUTES

Check your privacy contact paths

Privacy requests are handled through channels that connect directly to your account record, not through public comments. Use the same phone number or email linked to your account where possible, because that helps us verify the request before sharing or changing any data. If you cannot access your account, include the last successful login time, payment method used and a reachable contact path so our team can confirm ownership safely.

Team online

In-account chat

Open the chat panel after login and choose privacy help. We may ask for a short account check before discussing data, cookie settings, payment references or changes tied to your profile.

Email privacy desk

Send privacy requests to [email protected] with your account email, registered mobile number and the request type. Do not include card images or full bank data unless our team asks through a secure path.

Account access help

If you cannot sign in, contact [email protected] and state that the issue concerns privacy or account access. We will confirm ownership before updating contact data or sharing any account record.

ACCOUNT CARE

Browse our data handling safeguards

We treat privacy as part of account care, wallet accuracy and safe access. Your data is separated by purpose: login records support account security, payment references support wallet matching, and cookies support…

Data we collect

We collect account details you provide, login timestamps, device signals, cookie identifiers, support messages and payment references. Each category supports account access, wallet matching, fraud checks, service messages or legal record duties.

Cookie controls

Cookies help keep your session active, remember language choices and detect unusual access patterns. You can adjust browser settings, though some account features may require essential cookies to keep sign-in working.

Account security

We use password checks, session monitoring and ownership confirmation before changing email, mobile number or payment details. If activity looks unusual, we may pause a request until identity checks are complete.

Retention periods

We keep data only for account operation, dispute handling, security checks and legal record needs. Some records may remain after closure where payment matching, fraud prevention or law requires retention.

Sharing limits

Service providers may process hosting, analytics, payment matching or customer care tasks for us. They receive only the data needed for that task and are not allowed to use it for unrelated purposes.

Change requests

You can ask to access, correct or remove eligible personal data. We review each request against account safety, open transactions, payment disputes and any record duty before completing the change.

Discover your Privacy Policy answers

These answers explain the privacy rights and account checks you are most likely to need before or after opening an account. They focus on data collection, wallet references, cookies, access requests and contact paths. If your request involves an active payment or account security issue, we may need to verify your identity first so private data is not sent to the wrong person.

We collect the account details you enter, login records, device signals, cookie identifiers, support messages and payment references. These help us operate your account, match wallet activity, answer requests and protect access.

Touch 'n Go, GrabPay, Boost dan FPX references help us match deposits, withdrawals, failed transfers and support cases to your account. We keep the reference needed for records, not extra wallet data unrelated to the transaction.

Yes. Contact us through in-account chat or [email protected] using your registered email or mobile number. We will verify ownership before sharing eligible account data or explaining records that cannot be released.

Send the correction request from your registered contact path and state which field is wrong. For sensitive fields such as mobile number, email or payment identity, we may require extra account checks first.

Cookies keep your session active, remember basic preferences and help detect unusual access. You can manage cookies in your browser, but disabling essential cookies may affect login, account settings and security checks.

Only staff and service providers who need the data for account support, security, payment matching, hosting or legal record tasks may access it. We limit access by role and request purpose.

Yes. When access or eligibility is discussed, it depends on local law and is available where local law permits. Privacy requests are still handled through the contact paths stated in this policy.

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